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Frequently asked questions
Can I cancel anytime?
Yes, from this page, in two clicks. You keep access through the period you've paid for, and there are no fees.
What happens to my work if I downgrade?
Nothing. Stories, characters, and storybooks all stay yours. A smaller plan only means smaller monthly budgets.
What counts as a message?
One message from you, and everything the world does in response — narration, every character who speaks, the thinking behind them. A story chapter counts the same as a chat message. Paid message and image allowances refresh every month (on annual plans, on your monthly anniversary date); Free starts with 75 base messages in the signup cycle, then refreshes at 30 every 30 days.
Why can my Free allowance be higher than 75?
Free starts with 75 base messages. During your first 7 days after signup, earn +10 messages per UTC login day, up to +20 total. After one +10 bonus, your first-cycle allowance is 85 messages (75 base + 10 earned); with both bonuses, up to 95. These bonuses apply only to your signup cycle, not later 30-message cycles.
What if I run out mid-cycle?
Buy a one-time message pack. Your plan allowance is spent first, and unused pack messages roll over between cycles and never expire.
What does Free actually include?
The full cast and both story modes — but characters live in the moment. Long-term memory, their inner thoughts, and their full canonical depth are Hero features: upgrade, and your characters start remembering you from the very next conversation.
Will these prices change?
They will rise once beta ends. Everyone subscribed before that keeps an equivalent or better plan at the price they joined at.
Questions about billing? Email jiiro@storybookrpg.com
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